Support

Help for keeping every team schedule moving.

We can help with account access, team setup, event syncing, notifications, and recurring schedule behavior. Send the details once, and we will get you to the right fix faster.

Support options

Start with the path that matches your issue.

01

Email support

Reach us at support@teamnest.net.

Best for account, billing, sync, and app behavior questions.

02

Report an issue

Include steps to reproduce, screenshots if useful, and whether the issue affects one team or every team.

03

Account help

Tell us the email on the account and what changed, such as a new phone, deleted team, or missing invitation.

04

Delete account request

Need to close your account? Use the dedicated request page to open a prepared email to support.

Open delete account form

Common topics

What we can help troubleshoot.

Recurring event edits

Choosing whether a change applies to one occurrence, future events, or the whole series.

Availability and response status

Confirming that yes, maybe, no, and pending responses appear consistently for members.

Team scheduling sync delays

Diagnosing stale event lists, notification timing, timezone differences, and device connectivity.

Send with your message

  • Your account email
  • Team name or team ID
  • Event name or event ID
  • Device and app version
  • Timezone and screenshots when relevant